Our general Promotion Terms and Conditions can be accessed through the link in our website footer. Please note: Each Bonus Promotion will come with individual T&Cs, which will be located in any associated marketing materials as well as in your Promotions area here.

To see if you have any Bonuses available to claim, head over to your Promotions area here. Any available Bonuses will be displayed on cards containing full details and T&Cs for you to read before you claim. Please note that only one Bonus can be active on your account at any given time. If you wish to switch to a different Bonus offer, you may choose to forfeit your current active Bonus. However, please be aware that: All Bonus Balance Any Wagering Progress All Winnings accumulated from the current Bonus will be permanently lost upon forfeiture. We recommend reviewing your Bonus status carefully before making changes to ensure you don’t unintentionally lose any rewards.

If you're experiencing any issues with your voucher code, please reach out to our Member Support team via Live Chat or email.

If you've got an active Bonus, you'll be able to see this in the 'Active' tab within your Bonus area. Your Bonus may be comprised of A number of Spins allocated to a specific slot game/games; and/or A Bonus Cash amount awarded; and Bonus Cash Winnings (as accumulated using your current Bonus Balance). Spins will also be visible when accessing the specific game(s) to which they are allocated. Your Bonus Balance includes the awarded bonus amount along with any winnings generated from it. Please note that only one bonus can be active on your account at a time, and your Bonus Balance reflects this single active bonus.

No, Bonus Cash cannot be withdrawn directly. However, once the Bonus has been completed, any remaining Bonus Balance—up to the specified Maximum Win amount—will be transferred to your Cash Balance. Your Cash Balance can be withdrawn at any time, in accordance with our Player Terms and Conditions. 💰 Details regarding Wagering Requirements and Maximum Win limits are outlined in the Terms and Conditions of each Bonus Promotion and can be viewed in your Promotions section.

You can view all previously claimed bonuses in the 'Your Bonus History' section within the Promotions area here.