Our primary aim is to ensure that all of our gamers are safe, and we take this extremely seriously. That is why we must request that you upload documents to make this environment safe and secure. If you play with a fiat currency, we are governed by the Anjouan Gaming Authority, requiring us to collect certain documents from our players in specific instances to ensure a safe and regulated environment in which you may fully enjoy the website.

You will be notified after checks have been completed. It usually takes anywhere from 48 hrs to 5 days. We try to complete everything as quickly as possible. You will need to provide us with the following: We require a copy of a document from each of the following categories: 1. Identity Verification. A current, valid (not yet expired) ID that clearly shows your photograph, name, date of birth, and document expiry date: Full or Provisional Driving Licence National ID card (front and back) Passport (must contain signature to be valid) Citizen’s card (only valid with expiry date) 2. Address Verification. A recent document clearly showing your name and address in full: Full or Provisional Driving License, if the document has not been used to verify your identity A household utility bill (dated within the last 3 months) from a well-known company or regulated institution, for example, oil, gas, electricity, water, bundle media for internet, and mobile. Mobile phone only bills are not accepted. Mortgage statement from a regulated financial institution dated within 12 months. The name and address page of a Bank, building society, or credit card statement from a regulated financial institution 3. Deposit Verification. An image of each card that you've used to make deposits to your Luxos account over the last 6 months. The image must clearly show your name; however, for security purposes, we only need to see the first 6 and last 4 digits of the long card number. Please cover the 7th - 12th digits Enhanced Checks. To comply with the regulations applied to all licensed gambling operators, we may from time to time be required to conduct enhanced verification checks in order to ensure that our customers are gambling safely, affordably, and responsibly. For us to ensure that you have a reliable and sufficient source of wealth/income to gamble with, the supporting documentation we'd request at this stage may include bank statements and/or pay slips. Whenever we require any documentation from you, we'll email you the full details on what you'll need to provide. Please ensure that all the documents you provide to us are clear, legible, show the contents corner-to-corner, and are issued by the relevant official authorities/organisations.

Once your verification has been completed, it will take another 2-3 working days to complete your KYC verification.